This policy explains how Tutioney ("we", "us") handles personal information collected through this website. The Tutioney learning portal may show additional notices when you register or make a payment.
Information we collect
- Enquiry details – when you use the Contact Us form: your name, mobile number, e-mail address (if given), enquiry type, subject and message.
- Technical information – a one-way hashed (non-reversible) form of your IP address, used only to prevent spam and abuse and to count unique course-page views. We do not store your raw IP address in the enquiry or view records.
- Cookies – a session cookie that is strictly necessary to keep forms secure. We do not use advertising cookies on this website.
How we use information
- To reply to your enquiry and provide the information or support you asked for.
- To protect the website against spam, fraud and misuse.
- To understand which courses are of interest so that listings can be improved.
Embedded content
Videos are loaded from YouTube and maps from the map provider only after you choose to play or load them. Those providers may then collect information under their own privacy policies.
Sharing
We do not sell your personal information. Enquiry details are visible only to authorised Tutioney staff. We may disclose information where required by law.
Retention
Enquiries are kept for as long as needed to respond and to maintain reasonable business records, and are then deleted.
Your choices
You may ask us to access, correct or delete the personal information you submitted through this website by contacting us using the details on the Contact Us page.
Changes
We may update this policy from time to time. The latest version will always be available on this page.